Privacy policy

This policy explains how Flutra Webs (“we”) collects and uses personal data when you visit flutra.com or contact us.

1. Who we are

Flutra Webs, Hysni Gashi, Kalabria, 10000 Pristina, Kosovo · info@flutra.com · +383 49 498 709.

2. What data we collect

• The data you give us in the contact form: name, email, phone, message and uploaded files.
• Basic technical data (e.g. the IP address in server logs) for the security of the website.

3. Why we use it

Only to respond to your request, prepare quotes and provide the services you have ordered. We do not sell or share your data for marketing purposes.

4. How long we keep it

We keep it for as long as needed for our communication and legal obligations, then we delete it.

5. Third-party services

The website uses Google Fonts for typography, Google reCAPTCHA for spam protection and Google Maps on the contact page. Links to WhatsApp, Messenger, Facebook and Instagram take you to those services, which have their own privacy policies.

6. Your rights

You can request access to, correction or deletion of your data at any time by writing to info@flutra.com.